Run uninstallers of all the Creative Cloud apps. On Mac, go to Applications > Utilities > Adobe Installers. (If you couldn't find the uninstaller on the PC, download it from Adobe help center. Then run the Creative Cloud Uninstaller to completely uninstall Creative Cloud for desktop. Select all the Creative Cloud apps, click Remove or Uninstall to clear them from your computer. On Windows, go to Control Panel > Programs > Programs and Features. You still have Creative Cloud applications installed on your computer that require it." However, sometimes, Creative Cloud couldn't open and you won't be able to uninstall CC apps from the CC desktop, and that's why you want to uninstall Creative Cloud desktop. When you try to uninstall Adobe CC for desktop without uninstalling the CC apps beforehand, the error pops up: " couldn't uninstall Creative Cloud for desktop. Get rid of apps that won't be uninstalled.įix Adobe Creative Cloud Won't Uninstall on Mac/WindowsĪdobe Creative Cloud is required to install, update or sync Creative Cloud apps.If you can't uninstall Adobe Creative Cloud as described above, follow the tricks below to uninstall Adobe Creative Cloud on Mac or Windows. However, Adobe Creative Cloud won't uninstall with errors such as " couldn't uninstall Creative Cloud for desktop", " uninstallation of Creative Cloud desktop completed with errors". They're there to help and helped me out perfectly.ĮDIT: removed unnecessary back-slashes in paths.When Adobe Creative Cloud won't open, install or update apps like Photoshop CC, Lightroom, Illustrator CC, you need to uninstall Creative Cloud and reinstall it to fix the error. If you find it too difficult to perform this on your own, look for help from the support team at Adobe. I hope this helps others with the same problems. don't forget to enable firewall and anti virus scanner again.
use it to install InDesign (also went slow at times, like step 7, and accelerated later).download and install Creative Cloud desktop app (at times went so slow, I thought it got stuck again, but accelerated later).disable firewall and anti virus scanner.download, install and run Creative Cloud Cleaner Tool to clean all adobe programs from machine.remove /Library/Application\ Support/Adobe folder (similar backup as in step 2).remove ~/Library/Caches/Adobe folder (similar backup as in step 2).remove ~/Library/Application\ Support/Adobe folder (I actually moved it to a local backup folder ~/Backup/Adobe, which achieves the same).kill all adobe, cc related processes (via Activity Monitor).They asked me to perform the following actions: An Adobe support employee helped me out via their support chat feature and with that help I managed to successfully install it. Installation of InDesign CC 2019 got stuck on 9.3% during installation on macOS 10.15 Catalina.
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